Terms of service

Terms of service

Who we are

This store is operated by David Bertomeu Muria (tax ID 02652754A), with registered address at Calle Hernández Iglesias 19, 28027 Madrid (Spain), under the trade name Volalino. Contact: info@volalink.es.

Who can buy

We sell to consumers aged 18 or over with a delivery address in the countries listed in the Shipping policy, with its exclusions.

Prices and orders

Prices are in euros and include VAT. The contract is concluded when the order is confirmed; we send you the confirmation by email.

Product use

3D pen for children aged 6 and over, always under adult supervision. The tip gets hot during use: follow the manual and use the finger protectors included.

Returns and guarantee

See the Refund policy: 30-day satisfaction guarantee, 14-day right of withdrawal and legal guarantee of conformity.

Product safety

For the purposes of Regulation (EU) 2023/988 on general product safety, the responsible economic operator established in the European Union is the operator named above, with the same contact details and postal address.

Applicable law

Spanish law, without prejudice to the rights granted to you by the law of your country of residence. European online dispute resolution platform: https://ec.europa.eu/consumers/odr.